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Centacare strives to provide the highest standards of professional service and complaints are treated with the utmost most care and attention. Should you have a complaint about our services, we encourage you to first discuss your concerns with your practitioner. If you feel uncomfortable doing this, the complaint should be made using the form below. If an immediate resolution of the complaint is not possible, it is referred to a Centacare Client Services Complaints Officer for a thorough review of the situation. Written information will be provided to you about the outcome of such a review. If you are not satisfied with Centacare’s management of your complaint, the Client Services Complaints Officer will provide you with information about further action if desired and relevant contact details. |

Marriage and Relationship Educators' Association of Australia, Victorian Branch State Conference 2010